5875 N Lincoln Ave LL-61, Chicago, IL 60659

At this address, you'll find our office—please be aware it is not a drop-off point for rugs. To arrange a free rug pick-up and delivery, please get in touch with us.

(630) 642-3535

Call us today or fill out the request form below

office@rhino-service.com
Addison, IL, USA
Lombard, IL, USA
Roselle, IL, USA
Palatine, IL, USA
Schaumburg, IL, USA
Streamwood, IL, USA
Carol Stream, IL, USA
Hanover Park, IL, USA
Hoffman Estates, IL, USA
Rolling Meadows, IL, USA
Arlington Heights, IL, USA
Elk Grove Village, IL 60007, USA

Areas we serve in.

(630) 286-3399

Call us today or fill out the request form below

office@rhino-service.com

Please contact us, and we'll get back to you soon.

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    Personal Info

    Choose your service

    Carpet CleaningUpholstery CleaningRug CleaningMattress Cleaning


    Fulfillment Policy

    Service Booking and Fulfillment

    • Upon booking a service, you will receive a confirmation email with the scheduled service details.
    • We aim to fulfill all services on the agreed date and time. In the event of any changes or delays, we will notify you as soon as possible and reschedule at your convenience.

    Cancellations and Rescheduling

    • Cancellations: You may cancel your service appointment up to 24 hours before the scheduled time for a full refund. Cancellations made within 24 hours of the scheduled appointment will incur a $50 cancellation fee.
    • Rescheduling: If you need to reschedule your appointment, please contact us at least 24 hours in advance to avoid any fees. Rescheduling requests made within 24 hours of the appointment may also incur a $50 fee.

    Refunds and Service Satisfaction

    • Service Satisfaction: We are committed to your satisfaction. If you are not happy with the service provided, please contact us within 7 days of the appointment. We offer a free redo of the service to address any concerns. If the issue persists after the redo, we will process a refund.
    • Refund Process: Refunds will be processed within 5-7 business days after a cancellation request or upon approval for a quality issue refund.

    Customer Support If you have any questions or concerns regarding your service, please contact us via:

    • Phone: 630-642-3535 (Chicago) / 630-286-3399 (Schaumburg)
    • Email: office@rhino-service.com

     

    Privacy Policy for Rhino Service Carpet & Upholstery Cleaning

    At Rhino Service Carpet & Upholstery Cleaning, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our services or view our ads on Nextdoor.

    Information We Collect

    We may collect the following types of personal information from users:

    • Contact Information: Name, email address, phone number, or mailing address when you request a service or inquire about our offerings.
    • Service Information: Details about the services you are interested in or have used, including service history and preferences.
    • Website Usage Data: Information about how you interact with our website, such as IP address, browser type, and browsing activity, through cookies and other tracking technologies.

    How We Use Your Information

    We may use your personal information for the following purposes:

    • To respond to your inquiries and provide requested services.
    • To improve our website and advertising efforts.
    • To send you promotional offers, service updates, or newsletters, if you have opted in to receive them.
    • To comply with legal obligations.

    Sharing Your Information

    We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors or IT service providers. These third parties are bound by confidentiality agreements and are only permitted to use your information for the purposes we specify.

    Security of Your Information

    We take appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no security system is completely secure, and we cannot guarantee the absolute security of your information.

    Your Privacy Choices

    You may opt out of receiving promotional communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly. You may also contact us to request the correction, deletion, or restriction of your personal information.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated at the top of the policy.

    Contact Us

    If you have any questions or concerns about this Privacy Policy, please contact us at:

    Rhino Service Carpet & Upholstery Cleaning
    5875 N Lincoln Ave LL-61, Chicago, IL 60659

    Contact Us

    Give us a call or fill in the form below and we will contact you.
    630 642 3535